The first AI-driven ophthalmic EMR

The first AI-driven
ophthalmic EMR.

The only AI-driven EMR built exclusively for ophthalmology — with AI dictation, WhatsApp patient journeys, a surgery counsellor pipeline, and a migration tool that does the hard work for you.

WhatsApp agent (multi-language) 🚨 Clinical-safety triage AI voice dictation AI call summaries AI-powered migration

GDPR Ready · HIPAA Ready · Data stored in your region · Encrypted at rest

OPD LIVE — 9 in queue

Sharma, R. — with doctor
Patel, M. — pre-exam
Kumar, A. — waiting
Iyer, S. — waiting

SMART BRIEFING — Today

📋 23 patients booked

💰 ₹42,000 billed so far

📱 6 recalls responded

⚠️ 3 post-op due today

SURGERY PIPELINE

Counselled8
Confirmed5
OT Booked3
This month₹3.2L

Sound familiar?

😤

Your ophthalmic EMR has no AI and no WhatsApp marketing

Your current EMR knows ophthalmology. But it can't book appointments over WhatsApp, auto-fill prescriptions by voice, or tell you which surgical patient is about to walk away.

📵

Your patients forget their next visit

No automated recalls. No post-op follow-up reminders. No surgery day reminder. Patients drift away, and you never know until the recall list grows untouched.

😰

Switching EMRs feels impossible

Thousands of patient records. No clean export. Months of migration work. Most hospitals stay trapped in bad software because the switch feels too painful.

AI — built into every layer

Not AI as an add-on.
AI as the foundation.

Every AI feature in Sparsh uses your own Anthropic API key — you pay AI costs at cost price, not marked up. No AI surcharge, ever.

Available now

Appointment Agent

A patient messages your clinic WhatsApp at 10 PM — no receptionist, no app, no login required. The AI agent checks your schedule, identifies the patient, offers available slots, and books the appointment. Handles new bookings, reschedules, and cancellations. Replies in seconds, 24/7.

WhatsApp + email — works on both channels
Recognises existing patients by phone — no "what's your name?"
Family-shared phones: asks which family member, remembers for 7 days
Replies in Hindi, Marathi, Gujarati, Tamil, Telugu, Kannada or English
Also handles bill queries, receipts, queue position, photo forwarding
After-hours mode: stays autonomous overnight, briefs you next morning

WhatsApp — 10:42 PM

I need an appointment with Dr. Garg
Hi! I found your record — Mr. Ramesh Sharma. Available slots with Dr. Garg this week:

🕑 Thu 8 May — 10:30 AM
🕑 Thu 8 May — 11:15 AM
🕑 Fri 9 May — 9:00 AM

Which works for you?
Thursday 10:30 please
✅ Done! Appointment confirmed for Thu 8 May at 10:30 AM with Dr. Garg at Eye Solutions. See you then!
🚨 Available now — clinical safety

Clinical-Safety Triage

Every WhatsApp message to your clinic is classified by AI in milliseconds — before the appointment agent ever sees it. Routine messages (bookings, FAQ, payment queries) flow normally. Symptoms, pain, post-op concerns, or anything resembling a complication → instantly escalated to your phone with the patient's name, the raw message, and a one-tap link into Sparsh.

🚨 Urgent symptoms → escalated to your phone in seconds, 24/7
⚠️ Complaints → flagged for management before they escalate
Routine queries → handled by the agent autonomously
No false positives stuck in an inbox you forget to check

No other EMR in India does this.

📱 WhatsApp inbound — 11:47 PM

Doctor, I had cataract surgery yesterday morning. My right eye has gone very red and is paining a lot since 2 hours. Should I be worried?
🚨 URGENT classified in 0.4s

post-op Day 1, severe pain + redness — potential endophthalmitis flag

→ Sent to Dr. Garg's phone:

🚨 URGENT SYMPTOM

From: Ramesh Sharma (+91 98xxxxxxxx)

Cataract OD on 12 May · NS3 phaco

"My right eye has gone very red and is paining a lot..."

Open in Sparsh → /admin/debug

Patient receives:

🚨 Thank you for reaching out. I've flagged this for our team to review urgently. Someone from the clinic will respond as soon as possible. If your symptoms are getting worse, please go to the nearest emergency room.

📞
Available now

AI Call Summaries

Every counsellor call is recorded, transcribed, and summarised by AI in 15 seconds. The counsellor confirms the summary — no manual notes. The next time a patient is called, the previous call's key points appear instantly on screen.

Last call — Deepa · 12 Apr, 2:45 PM · 4 min

Topic: Cost concern — cataract surgery

Patient raised: Worried about ₹70,000 upfront · Asked about EMI · Spouse needs to be involved

Committed: Send EMI breakdown today · Callback in 3 days

Sentiment: 🟡 Neutral, leaning positive

No one listens to the recording. The counsellor picks up the next call already briefed — by AI.

🎤
Available now

Voice Dictation

Doctor speaks findings naturally during or after consultation. Whisper transcribes. Claude maps every word to the correct EMR field — in any order, with abbreviations, in Indian English. Changed fields highlight yellow for a 30-second spot-check.

Doctor says:

"NS3 cataract OD, fundus normal OU, IOP 14 both eyes, surgery advised…"

EMR fills:

Slit lampNS3 cataract OD ✎
FundusNormal OU ✎
IOP OD / OS14 / 14 mmHg ✎
Surgery advised✅ ✎

8–10 min documentation → 30 sec review. Doctor's time stays with the patient.

🧬
Available now

Cataract DNA

Every cataract surgeon develops intuition about their own results — but it stays locked in their head. Cataract DNA makes it explicit. After 50+ surgeries, Sparsh knows your personal SIA, your mean prediction error per formula, and your best IOL for each axial length range.

Your surgical fingerprint

SIA (temporal 2.4mm incision)0.31D @ 176°
Barrett mean error (n=52 cases)−0.18D SE
Best IOL for AL 23–24mmAlcon SA60AT
Automatic SIA vector calculation from pre/post-op topography
Personalised IOL adjustment suggestion at IOL planning
Outcome tracking: target refraction vs achieved
🎯
Available now

Predict Who Will Convert

Sparsh analyses every surgery-advised patient — sentiment from call summaries, days since advised, WhatsApp response rate, cost concern flag — and surfaces the patients most likely to convert today. Counsellor's call list is auto-prioritised every morning.

Today's call list — prioritised by AI

🔴 HIGHRamesh Sharma · 92 days · cost concern
Call now
🟡 MEDPriya Patel · 21 days · replied yesterday
Follow up
🟢 WARMSuresh Iyer · 8 days · spouse asked questions
Close today
Available now

SIA Calculation — Automatic

Surgically Induced Astigmatism is calculated automatically from pre-op and post-op topography using vector analysis. No spreadsheet, no external app. Every case contributes to your surgeon-level SIA profile — shown as a double-angle polar plot.

Pre-op K + post-op K from topography uploads (AI-extracted)
Vector analysis: J0/J45 decomposition, magnitude + axis
Filter by incision type, size, surgeon, date range
When you have 30+ cases → toric axis planning suggestion

SIA Analytics — Dr. Garg · Temporal 2.4mm (n=47 cases)

0.31D

Mean SIA magnitude

176°

Mean SIA axis

94%

VA improved post-op

Toric planning suggestion:

"Based on your SIA (0.31D @ 176°, temporal), recommended toric axis adjustment: +2° for this patient's incision plan."

Coming Soon
🧠

Sparsh Scribe

The doctor doesn't dictate, doesn't type, doesn't click. They just talk to the patient as they normally would. Sparsh Scribe listens to the entire consultation in real time — transcribes it, understands it, and fills the EMR automatically by the time the patient leaves the room.

Unlike dictation (where the doctor summarises after the exam), Scribe captures the natural doctor-patient conversation — including examination findings spoken aloud, patient-reported symptoms, and clinical decisions — without any extra step.

During consultation — live

Doctor: Let me check your pressure. We'll use the non-contact tonometer. Okay, 16 in the right eye, 14 in the left.
Patient: Is that normal?
Doctor: Yes, well within range. The lens is quite cloudy on this side though — NS grade 3. I'm going to recommend surgery for the right eye.

EMR auto-filled by Scribe:

IOP OD / OS16 / 14 mmHg
Slit lampNS3 OD
Surgery advised✅ OD
Why Sparsh is different

"If a patient WhatsApps 'severe pain' to your clinic number at 2 AM, Sparsh wakes you up."

No other EMR in India does that. Every other system is a digital filing cabinet. Sparsh is the only one with AI on the clinical critical path.

Everything else your eye hospital needs.
Nothing it doesn't.

Built from scratch for ophthalmology — by an ophthalmologist, for ophthalmologists.

👁

Built exclusively for ophthalmology

Biometry, topography, IOP Ehlers correction with CCT, surgical counselling stages — all built in. Not an add-on, not a workaround.

📱

WhatsApp automation + patient marketing

36 automated touchpoints — reminders, post-op, recalls, education. Plus a built-in campaign tool: tag patients by diagnosis, send campaigns from your clinic phone. See how →

🔪

Surgery counsellor pipeline

Every surgery-advised patient tracked through 7 stages. WhatsApp sequences fire automatically. AI prioritises the counsellor's daily call list. Never lose a surgical case again.

📊

Smart daily briefing

Every morning: 8–12 plain-English insights. Revenue, wait times, surgical pipeline, recall performance — no charts to interpret, just clear sentences with one-click action.

📄

AI document reader

Upload a topography, biometry report, or blood test — AI extracts the numbers into structured fields. Original file archived. No manual re-entry.

🏕

Eye camp module — offline first

Screen 300 patients at a rural camp with no internet. Three-station tablet workflow. Referred patients appear in your OPD system the next morning automatically.

World-first feature

Switching EMRs used to mean months of painful data work. Not anymore.

Upload your old data in any format. AI reads it, maps it to Sparsh, and loads it — ready before your first patient walks in.

📤

1. Upload anything

SQL database dump, Excel file, PDF printouts, even photos of your paper registers. Any format. Any mix.

🤖

2. AI does the work

Sparsh reads your data structure, maps every field to the right place, matches drug names, codes diagnoses to ICD-10. You review a sample, click Approve.

3. Go live in days

Your patient history is loaded and ready. When a patient walks in — their records are already there. No disruption. No lost history. No IT project.

"Your patients walk in — their history is already there."

No big-bang cutover day. No months of manual data entry. Patients migrate themselves by walking through your door.

✓ Any existing EMR ✓ Excel sheets ✓ Paper registers ✓ SQL databases ✓ Any format

13 dashboards. Every role covered.

Everyone in your hospital — from the receptionist to the owner — has a workspace designed for exactly their job.

🖥

Front Desk

Live OPD, registration, billing queue

🔬

Technician

Pre-exam, investigations, AI upload

👨‍⚕️

Doctor EMR

Consultation, voice dictation, macros

🏥

OT Module

Scheduling, IOL traceability, notes

🤝

Surgery Counsellor

Pipeline, WhatsApp sequences

💰

Billing & CRM

GST, TPA, Zoho Books sync

📊

Analytics

Smart briefing, 6 domain tabs

👑

Owner / Admin

Multi-branch, payouts, audit

Sparsh in action

Every patient gets a
personalised journey.

From the moment they walk in — to their education video on WhatsApp — Sparsh handles it automatically. See how it works for two common cases.

1

Registration

Mr. Ramesh Sharma, 68M

Receptionist registers in 30 seconds. MRD ES-4821 assigned. Appointment reminder already sent via WhatsApp.

📱 WhatsApp sent

"Your appointment with Dr. Garg is confirmed for today at 10:30 AM"

2

Technician

Pre-exam completed

BCVA OD6/36
BCVA OS6/9
IOP OD14 mmHg
IOP OS16 mmHg
CCT OD520µ → corrected 13

Biometry upload → AI extracts K1, K2, AL, predicted IOL power

3

Doctor EMR

Consultation

Slit lamp: NS3 cataract OD

Fundus: Normal OU

Diagnosis: Senile cataract OD

Plan: Phaco + IOL advised

🔪 Surgery advised

Assigned to counsellor Deepa

4

Education Video — Auto sent

Diagnosis: Senile Cataract

▶️

"Understanding Cataract Surgery"

3 min · Hindi · Sent automatically on diagnosis

📱 WhatsApp sent

"Dear Mr. Sharma, here is a short video explaining cataract and the surgery we recommend for you..."

5

Counsellor Pipeline

Deepa's call list

Ramesh Sharma

Advised → Call to counsel

Day 3: Follow-up WhatsApp auto-sent

Day 7: Second follow-up if no response

Confirmed → OT booking triggered

6

After Surgery — Auto follow-up

Post-op journey

Surgery evening: care instructions sent
Day 1: "How are you feeling?" + drops reminder
Week 1: Review appointment reminder
Month 1: Final review reminder
Year 1: Other eye recall

Zero manual effort. All automatic.

Compliance & Security

🏛 GDPR & HIPAA Ready

Global compliance, data in your region

🔒 DPDP Act 2023

Patient consent, data portability

🇮🇳 Data in India

Supabase Mumbai · Cloudflare India

🛡 Encrypted at rest

AES-256 · TLS 1.3 in transit

📋 Immutable audit logs

Every access, every action, 7 years

🏗 SOC 2 infrastructure

Vercel · Supabase · Cloudflare

Built-in WhatsApp marketing — no extra tools

Your EMR already knows which patients
need which message. Now it can send it.

Most clinics send the same WhatsApp broadcast to everyone. Sparsh sends the right message to the right patient — automatically. Your clinical database is your marketing list.

📅

Plan

Build your campaign calendar for the month in 10 minutes. World Sight Day. Diwali. School season myopia check. Cataract awareness.

🔴 Diwali Greetings — Oct 20 No image
🟡 Cataract Awareness — Oct 2 Image pending
🟢 World Sight Day — Oct 10 Ready to send

System reminds you 14 days before when an image is missing. No more scrambling the morning of the send.

🖼

Create

Upload your own infographic — or let AI write the copy and render it into a branded template. Your logo and colours applied automatically.

AI-generated copy

"Cataract: Most people don't realise they need surgery until vision drops below 6/18. Here's how to know when it's time..."

Your hospital logo · Brand colour · Rendered to PNG in seconds

Pre-designed templates for World Sight Day, Diwali, Myopia Control, Cataract Awareness, Glaucoma, Dry Eye, and more.

📤

Send

Pick a patient audience — Myopia Control, Cataract Monitoring, DR patients — and send. Audiences update themselves as clinical data changes. No CSV to maintain.

Audience Myopia Control (47 patients)
Delivered 45 / 47
Read 31 (69%)
Appointments booked 5 within 7 days

Attribution tracking: appointments booked within 7 days of a campaign are flagged as campaign conversions.

Patient tags — your audience is always live

Tags are rules, not lists. Define once: "Myopia Control = Diagnosis: Myopia AND Age ≤ 15". Every patient who matches is automatically in that audience — including patients registered yesterday. No CSV to export, no list to maintain.

Tags update automatically as clinical data changes
No coding — pure dropdown rule builder
Conditions: diagnosis, age, IOP value, refraction, surgery status, last visit date, and more
Manual tags for VIP, Corporate, Research cohort
Myopia Control 2,341 patients
Cataract — Surgery Advised 847 patients
Cataract — Monitoring 1,204 patients
DR Monitoring 634 patients
Glaucoma on Treatment 412 patients
High Myopia (≤ −6.00D) 298 patients
+ unlimited custom tags · all live · auto-updated
From your clinic phone — messages go from your own WhatsApp number, not a generic broadcast tool. Patients reply directly to you.
Personalised — every message uses the patient's name, your hospital name, their last doctor's name.
Opt-outs handled — patients who reply STOP are automatically excluded from all future campaigns.
Reusable campaigns — save this year's Diwali campaign. Reuse next year with one click. Audience count recalculates fresh.
No extra tools needed — no Canva account, no Wati campaign setup, no external CRM. Everything is inside Sparsh.

Why this is a world first

Every other EMR and every other WhatsApp broadcast tool are separate systems with no connection. You export a CSV, import it, write a message, send it. No attribution, no segmentation, no automation.

Sparsh connects your clinical database directly to your WhatsApp channel. A patient diagnosed with myopia today is in your Myopia Control audience today — ready to receive the right message at the right time.

See it in the demo →

Simple, honest pricing.

Per hospital. Not per doctor. No surprises.

Monthly Annual Save 2 months

Clinic

₹9,000 /month

For single-location clinics

1 branch
5 user seats
All 10 core dashboards
WhatsApp automation (34 triggers)
Doctor EMR + voice dictation
Billing + Zoho Books sync
+AI Bundle add-on: ₹2,500/mo
Get Started

Enterprise / Chain

Custom

For hospital chains & groups

Unlimited branches
20+ user seats
Everything in Practice
Sparsh Voice (AI call summaries)
Patient mobile app
White-label option
Dedicated success manager
99.9% uptime SLA
Talk to Us

Extra users: ₹3,000/user/month or ₹30,000/user/year  ·  Annual: pay 10 months, use 12

How Sparsh compares

Your ophthalmic EMR has the workflows. It just has no AI and no WhatsApp marketing.

Feature Sparsh Other Ophthalmic EMR
Ophthalmology-specific workflows
AI voice dictation + document reader
WhatsApp automation — full CRM sequences (36 triggers) Basic reminders only
Surgery counsellor pipeline
AI-powered self-serve migration
Eye camp module (offline) Partial
ABDM / Ayushman Bharat ready Partial
Data stored in India ?
Per-hospital flat pricing
Price / month From ₹9,000 ₹5,000–15,000+

See Sparsh in
48 hours.

Book a live demo with our team. We'll walk through your specific workflows, show you the migration process, and answer every question. No slides — just the real product.

No commitment. No credit card. Just 45 minutes.